© 2019 by Sonja Bessant Jewellery

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Terms and Conditions

Product Information


Each piece of jewellery bought from our website is handmade in the UK and made to order. Depending on the item please allow 1-3 weeks until your jewellery is being dispatched.  Some pieces of jewellery can be posted within a few days of ordering so in case you'd like to receive an item very fast please get in touch and we'll do our utmost to make it possible. 


Sonja uses precious metals and non-precious materials in her collections. 
All items of silver jewellery weighing over 7.78 grams will be hallmarked by the London Assay Office as sterling silver. Items that are too lightweight to require hallmarking by the Assay Office are not hallmarked and are legally sold as silver. 


Ring orders: to ensure you order the correct sized ring we recommend you visit a reputable jewellers to be sized. Or, alternatively, visit us in our workshop to be measured. 


Payment


We accept payment by PayPal and card payment. 
All jewellery pieces purchased from Sonja’s collections are to be paid in full prior to despatch.
For commissioned work a deposit of 50% is required at the start of manufacturing with the balance paid prior to posting an item. 


Postage and Delivery


Your jewellery will arrive packaged in a lovely jewellery box hand-tied with a ribbon.  All items are sent by Royal Mail Signed for 1st Class to UK addresses free of charge. For special delivery requests the cost of postage and packaging is £6 for UK mainland.  For overseas delivery please get in touch for a quotation. Any damaged work must be notified of within 48 hours.  


For any further information please do not hesitate to contact Sonja at info@sonjabessant.com